Effective and Last Updated: September 8, 2026
Austin Web Services ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit austin-web-services.com, contact us, receive communications from us, or use our web design, development, hosting, marketing, automation, artificial intelligence, and related services (collectively, the "Services").
We may collect personal information that you voluntarily provide to us when you:
This information may include your name, email address, phone number, company, job title, mailing address, project requirements, communications, files, feedback, and any other information you choose to provide. We may also collect transaction and billing records, SMS opt-in and opt-out records, message content and delivery data, and client-provided customer or lead information needed to provide the Services.
When you use our website, we and our providers may automatically collect information such as your IP address, browser and device type, referring page, pages viewed, approximate location, and interactions with our website and emails.
We use the information we collect to:
We do not sell personal information for money. We may disclose information to vendors that provide hosting, analytics, advertising, communications, payment processing, security, customer management, professional, and other operational services. These providers may use information only to perform services for us or as otherwise permitted by their agreements and applicable law. We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction, or at your direction.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use mobile information to provide requested communications, respond to inquiries, and operate our messaging program. Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
We utilize third-party artificial intelligence tools, including services from providers such as Google and ElevenLabs, to process data and provide our Services. We do not use your proprietary business data, lead lists, or confidential information to train foundational AI models. We configure and contract for third-party AI services with the intent that data submitted through our business or enterprise API services is not used to train public models, subject to the applicable provider's terms and the service configuration selected for a project.
When we process personal information on behalf of a business client, that client controls the information and its privacy notice applies. Please direct requests concerning data controlled by one of our clients to that client. We will assist the client as required by our agreement and applicable law.
We and our providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, analyze traffic, measure campaigns, and deliver or evaluate advertising. Some advertising-related disclosures may be considered a "sale" or "sharing" under certain state privacy laws even when no money changes hands. You can limit cookies through your browser or device settings and can contact us to exercise applicable privacy choices.
We retain personal information for as long as reasonably necessary to provide the Services, maintain records, resolve disputes, enforce agreements, and satisfy legal obligations. We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No security measure or transmission method is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may have the right to:
To opt out of the sale or sharing of personal information or submit another privacy request, email team@austin-web-services.com with the subject "Privacy Request" or call (512) 956-4027. We may need to verify your identity. An authorized agent may submit a request where permitted by law, subject to verification of the agent's authority.
You may unsubscribe from marketing emails using the link in an email. To stop marketing texts, reply STOP. Transactional or service communications may continue where permitted by law.
The Services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
We may update this Privacy Policy periodically. We will post the revised version on this page and update the date above. Your continued use of the Services after an update is subject to the revised policy.
If you have questions about this Privacy Policy, please contact us at:
Austin Web Services
3112 Windsor Road
Austin, TX 78703
Email: team@austin-web-services.com
Phone: (512) 956-4027